FAQ

There is a lot to know about the services that we offer and we get asked questions about them all the time.

Below are some of the most frequently asked questions that we have received, which should answer your immediate ones.

If your question is not answered here then please ask your question here and a member of our team will reply as soon as possible.

OK. I have more than one website, can you provide support for those too?

Are there any contracts to sign?

How do I submit a cancellation notice?

How do I pay for my plan?

Do you use PayPal?

Does your service work with every web host?

I have a multi-site WordPress installation. Will this be covered by your plans?

What is not included?

What about my customized theme or plugins?

What happens if an update breaks my site?

Where are the backups stored?

Is there a money back guarantee?

Do you offer hosting?

Themes that don't work with our WordPress Security Site Lock-down Service